Help

Common questions about installing, claiming a profile, Promote, and billing. Prefer the rest of Docs for how-tos; use GitHub for bugs and product questions.

8 of 8 answers

How do I install the Positronick CLI?

Run the one-liner: curl -fsSL https://positronick.com/install.sh | sh. That installs the positronick binary (alias pck). Full steps live under Docs → Install and Docs → CLI.

How do I install a soul?

With the CLI: positronick soul install <slug> (optionally --target hermes|claude|cursor|openclaw). Without the CLI: curl the install contract — curl https://positronick.com/api/souls/<slug>.md > ~/.hermes/SOUL.md. Every soul page shows the exact command.

How do I install a registry listing (MCP, skill, loop…)?

From a listing page, copy the shown install command, or run positronick <type> install <slug> --run (for example positronick mcp install <slug> --run). Loops omit --run — they install as a kickoff prompt. See Docs → Install a listing.

How do I wire Positronick into Hermes?

Install the CLI, add the Positronick MCP to Hermes (hermes mcp add positronick --command positronick --args mcp serve), then install souls with --target hermes. Step-by-step copy-paste lives on Docs → Hermes.

How do I claim my author profile?

Sign in (GitHub), open your profile page, and use “This is me — claim profile”. An exact GitHub identity match links instantly; contested matches go to admin review. Claiming unlocks ownership of your published listings.

What does Promote buy?

Promote is a paid, time-boxed spotlight for a tool you own: a labeled Promoted slot on the home feed or hero rail for 7 days. You buy attention only — not a verified seal, not ranking changes, and organic energy stays organic. See Pricing.

A listing or soul has the wrong attribution. What now?

Open a GitHub issue with the slug, the correct author/handle, and evidence (repo ownership, org membership). Seeded content is curated in git; we correct attribution in source and re-seed. If you own the profile, claim it first so future edits route to you.

I need help with billing or a promote purchase

Billing is handled outside product chat. Open a GitHub issue describing the purchase (date, tier if known) or contact @nsollazzo on X for billing. Never post card numbers or full invoices in public threads.

Still stuck?

Open a GitHub issue

Bugs, wrong attribution, feature requests — a human reads every one.

GitHub issues →

Billing & purchases

For billing, invoices, or refunds, open a GitHub issue or contact @nsollazzo on X. Do not send payment details in public issues.